[Resolved] BookMyShow — payment made but tickets not confirmed

Prashast

from Delhi, Delhi

Feb 17, 2019

Address: New Delhi, Delhi, 110067

I booked movie tickets of 'gully boy' from bookmyshow on 16th of february, 2019 and paid from amazon pay.
Amount is deducted and transaction is success from amazon pay, but bms shown me transaction time out and ticket was not booked.
Please help me to resolve this issue and help to get back my money in amazon pay wallet.
Amazon pay order id: #p[protected]

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Mar 23, 2019

Complaint marked as Resolved

Verified Support

Feb 20, 2019

BookMyShow Customer Care's response Hi Prashast,

as per your recent conversation via email, we've already assured you refund for above transaction, we hope you are in receipt of the same. Please do feel free to contact us via [protected]@bookmyshow.com in case of any further clarification.

Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Gowri M

from Coimbatore, Tamil Nadu

Feb 27, 2019

I have book my ticket for LKG movie on Fun cinemas, Coimbatore. I didn't get tickets .so refund my amount.

payment made but tickets not confirmed - Comment #3363350 - Image #0

Abhishek Mandora

from Kurud, Chhattisgarh

Feb 28, 2019

While booking ticket on bookmyshow and applying coupon related to icici credit card unable to apply code buy 1 ticket and get 2nd ticket free. Tried so much time. So frustrating