[Resolved] BookMyShow — Pre book refund

Nitesh M

from Hyderabad, Telangana

Address:	500011
Website:	www.bookmyshow.com

I had pre-booked my tickets for baahubali 2 but bookmyshow sent me a apology message saying that they couldnt process the amount so they will be refunding it in 10days. Till now i havent received any refund. Its more than 15days. Bookmyshow is spoiling its reputation like this. It shouldnt have charged when its unable to book or refund when not booked. why do they play with customer's money??

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Jun 12, 2017

Complaint marked as Resolved

May 11, 2017

Updated by Nitesh M Many Private sites are charging and cheating money of customers but I thought bookmyshow would be geniuine since they are from many years but for refund they are taking more than 10days. I would demand a refund with penality for not refunding it in 10days & For making the customer to wait for 10days.

Verified Support

May 12, 2017

BookMyShow Customer Care's response Hi Nitesh,

We am terribly sorry that your tickets were not booked! Due to immense demand for the tickets were sold out even before our system had the chance to book them. As for the refund we have clearly stated that it will take upto 10 working days, which does not count bank holidays and public holidays (eg. Saturday and Sunday). Be assured about the refund as you can expect by the end of day on 12th May! Hope you understand us!

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

May 25, 2017

Updated by Nitesh M 12th may??? Today is 25th may and still i havent received any refund. Bookmyshow is fooling the customers and cheating their money??? Done with much of waitings. If its not solved as soon as possible serious action would be taken about this because 10days was your mentioned timeline but its now beyond any limit. How could you expect the customers to wait for more than 25days. This is absolute cheating...Worst!