[Resolved] BookMyShow — Redemption of rs. 500 on each of three tickets of rs.750, as promised!! | |||||
I bought three tickets thru bookmyshow for rs. 750 each for a stand-up comedy show at rain tree hotel, chennai, organized by evam theatre in september 2015. It was mentioned on the email confirmation that rs, 500 would be redeemed out of each ticket. I have been on email correspondence with customer care of bookmyshow on this issue for last one month. On 8 november, i received an email quote: * I understand when you had booked for the event you may have received mail/link or any type of intimation for its redemption. Request you to forward us the same so that we can have this checked at our level, so that i can check from our end and assist you better. Thank you for being our valuable customer. * Unquote However, after obtaining all the details from me viz. Booking id, email confirmation wherein the redeem amount is mentioned, there is no response from bookmyshow. Reference: ticket id [#2648476] Was this information helpful? | |||||
Jan 16, 2017 Complaint marked as Resolved Verified Support Dec 14, 2016 BookMyShow Customer Care's response Hi, As per the telephonic conversation with our customer care representative, we hope your query has been addressed. I value you as one of our esteemed customer and look forward for your kind co-operation in this regards. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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We are unclear!
Since, online bookings are confirmed transactions, tickets once booked cannot be canceled, exchanged or refunded from our end.
Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.
Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.
Assuring you of our best services at all times.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.