[Resolved] BookMyShow — Refund for two failed transactions

Gautam Mujumdar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Its now more than 10 days when I first registered the complain for the refund of two failed transaction through the website bookmyshow.com Still the refund has not been credited nor they have assured to do so. The policy of the company states to refund in maximum 10 days.

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Complaint marked as Resolved

Verified Support

Apr 19, 2015

BookMyShow Customer Care's response Dear Customer, Your concern is our utmost priority and have investigated it thoroughly. Ideally, the refund amount gets credited back to your account within a maximum of 10 workings days depending upon the card issuing bank. Our customer care team has reverted to your e- mail as well. Kindly check mail box to get hold of the information. We also tried getting in touch with you but couldn't get through. Kindly share a feasible time with us so that we can have a word with us. For any further query, you can write to us at [protected]@bookmyshow.com or LIVE CHAT with us. We're 24/7 available at your service. Looking forward to serve you. Regards, Team BookMyShow