BookMyShow — Refund money as tickets are not booked

I was booking tickets from book my show ..my money is deducted from my account through google pay transaction...but tickets are not get booked ...its showing as the request is canceled by the user on book my show ...but i haven't received any refund yet.
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    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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