[Resolved] BookMyShow — Refund not processed yet despite show cancelled
Panvel, Maharashtra, India
I have booked 2 tickets on 08th April for IPL match to be held in Mumbai on 13th May between Mumbai Indians vs Kings XI Punjab. I have paid total Rs. 5200.38 for 2 tickets including service taxes. As per the high court order, it has been more than 10 days that final confirmation have already come that this match has been called off as no matches will take place in Mumbai in the month of May. I am yet to hear from Bookmyshow and whenever I call their number[protected], the automated machine say that final confirmation on IPL matches is awaited which is not the case as high court decision has already come. I also tried to speak to their Representatives twice in last week but they dont know anything and have the same answer that final confirmation is awaited. I request you to please look into this matter as public money is used and not returned as promised within time as their website says link: https://in.bookmyshow.com/faq
***I had booked tickets through BookMyShow, but the show has been cancelled. How do I get the refund?
Incase of show cancellation, the amount will be refunded to you within a week***
Complaint marked as Resolved May 26, 2016
It was a quite long process with no one knowing any steps what need to be done further. Nevertheless after following up for more than a month I have finally received my refund.
Verified SupportBookMyShow Customer Care's response, Jul 05, 2019
We are sorry about that.
Thanks for acknowledging the receipts of your funds
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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