[Resolved] BookMyShow — Refund of failed transaction

sushantgupta85

from Agra, Uttar Pradesh

Address:	Mumbai City, Maharashtra, 180001
Website:	www.bookmyshow.com

I tried to book 1 civil war movie ticket by netbanking on 07/05/2016. But it failed and rs 192 was deducted from my account and i didn't receive any ticket. Also helpline no. Is not answering.

My transaction details are:
Date 07/ may/2016
Withdrawal amount: 192
Cheque/ref no. :[protected]
Narration :[protected]/techbig tree enterta

Please refund my deducted amount.

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Aug 8, 2021

Complaint marked as Resolved

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BookMyShow Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We sincerely regret the level of discomfort you have faced while transacting with us.

The said transaction has been initiated from our end.

Ideally the amount does hit the account within 5-7 working days or 10 working days in case of nationalized bank.

You may note down the reversal code 1645082

Please quote the above mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies.

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.