[Resolved] BookMyShow — refund of ticket amount not confirmed in correct mobile number | |
I am extremely disappointed that due to some typographical error from customer end and lack of system checks in bookmyshow confirmation process i feel my i have been cheated of my money by bookmyshow. I booked 2 tickets on 11 may at 14.57 hours for kontho movie at pjp cinema at jamshedpur. However due to typigraphical error frim my side the mobile number typed was 703*76291. How can bookmyshow send confimation to a number (703*476291) which is a invalid number since the country code of india is 91 and not 70. This is a basic system check, where error message must be shown for minor typographical error done by a customer. Hence my claim for refund is genuine and valid. If i do not get refund i will stop booking any ticket through bookmyshow. Was this information helpful? | |
Aug 14, 2019 Complaint marked as Resolved Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi, Your view on the situation is very important to us. Just to keep you informed, the system doesn't restrict a user from entering his/her desired credentials. In case, of a confirmed booking you can always get access to the show by presenting confirmation Email/Purchase history. For any queries, write to us at [protected]@bookmyshow.com along with the contact details entered while transacting. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |
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