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BookMyShow — Refund process

When I Book in sports at that time no message is received and now more than 2weeks I am saying that refund my money but they are not refunding and I also contact to bookmyshow but no one is answering and now if I will not get my money back I will take legal action against bookmyshow
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    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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