BookMyShow — Regarding wrong timing and refund

I booked 2 tickets for "guardians of the galaxy vol. 2 (3d hindi)" of rajhans cinemas (Nikol, ahmedabad) for 7th may. I had seen 3 options for show (9am, 3am, 9pm) on bookmyshow. So i booked tickets for 9pm but after payment, show time changed 9pm to 9am. I asked in box-office of rajhans cinemas and they replied to me that we had only one show for "guardians of the galaxy" on 7th may and it was 9am.

So i asked to bookmyshow for "in boxoffice of rajhans cinemas, they replied to me that we had only 1 show on 7th may and it was 9am. So why had i seen 3 options for show (9am, 3am, 9pm) on bookmyshow?" and asked for refund too. But they didn't give proper answer and didn't send my query to technical team and replied "our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details."

The complaint #: 3952290