BookMyShow — security issues with their wallet

m.r.gurudatta

from Bengaluru, Karnataka

Address:

560062

I am from bengaluru and was in chennai when i received a message that reservations were made for some hindi movie in new delhi using my wallet amount.
Btfd[protected] (Bookmyshow).

Amount was deducted from my bookmyshow wallet.

I stay in bengaluru and i had not made any reservations for the movie in new delhi.
Informed the bookmyshow team immediately but the issue has not been resolved.

Looks like there is a serious security issue with their wallet or my suspicion someone in the office who has access to the wallet has misued the same.

Have got info that bookmyshow was discontinuing their wallet app and looks like they are not refunding the money in the wallet, instead are using the amount.

They may have good options for bookings but they have a serious security issue with their wallet.
Suggest no money is put in the wallet and instead payments are done through cards directly.

Very bad & untrustworthy customer service as they express concerns and assure you of a reply soon but do not resolve any issue

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Comments

Reshuvinu

from Nagpur, Maharashtra

I am Rashmi, I have booked 2 tickets for “andhadhun “ city pride spot 18, Pimple Saudagar, Pune for 8:15 pm show on 17th oct 2018 using bookmyshow app and made payment using net banking . But amount of Rs.335.40/-was deducted from my account and tickets have not been booked.

Kindly initiate the refund at your end at earliest.

Prathiba Rajagopal

from Coimbatore, Tamil Nadu

I booked movie ticket through book my show for sandaikozhi 2 movie in INOX Coimbatore on 20.10.2018. But my transaction failed and amount got debited from my saving account on 20.10.2018. Till today i didnt receive my debited amount back. The money amount is 612.69 Rs. It has been more than 20 days.
Please help.