[Resolved] BookMyShow — The Android app keeps stalling after booking tickets and the support is bizzare

npkcse

from Vasai-Virar, Maharashtra

Address:	500081
Website:	www.bookmyshow.com

I'm used to use Nexus 5 on Android 6, recently I changed my phone to Android 7 - Nexus 5x, on both phones I had an issue with book myshow app where after payment it will stall and do not do anything . I have sent around 5 emails in last 2 months to Bookmyshow support no with luck. They do not even acknowledge the emails promptly one of laziest support model I have ever seen

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Mar 9, 2017

Complaint marked as Resolved

Verified Support

Feb 03, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Try booking the tickets once again after clearing the cache of your system

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] along with the screenshot and handset details.

Looking forward to serve you soon!

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.