Hello,
I booked a ticket for a movie on 1st March for movie "Man Yedyagat Zala" which cost me 316.68 Rs. The ticket amount was 260rs for 2 tickets + the filmy pass. The show was cancelled at the theater. So, the theater informed me that the amount will be returned within 7days, which was not returned on time. After contacting the bookmyshow support team for 2 weeks and contacting the theater regularly it was done. The 7days or 48hrs return policy was not followed by the BookMyShow no proper response was been given to me, same old lines it will take 24hrs and nothing was done.
After many calls and chats the money was been refunded to me which was 217.68 Rs and on the application it showed 292.68 Rs. Where else i paid 316.68 Rs.
The paid amount was different the refunded amount showed on the application is different and the amount received is different. Even if i got discount the amount that was supposed to be refunded for 2 tickets should be 260 as per the theater ticket price. Which was not done.
Please look into this and help me out.
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