[Resolved] BookMyShow — ticket booked twice

ANIL30672

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I started booking 4 tickets for my family on 16th. Even after trying 3 times I could not see transaction successful. Later on 17th I received 2 confirmed booking for the same show. Now one set is waste. 16th July 2015 out of which 2 are confirm booking against the booking id W63GC6W and WBWUQFG and other is unsuccessful transaction for which tickets were not booked. I have immediately contacted by phone and sent email and got Ticket ID 649397. Every time I am following up and getting new ID number for reference. Please help me instead of lingering on. This is fault or your site please cancel one booking and refund my money back.

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Complaint marked as Resolved

Verified Support

Aug 20, 2015

BookMyShow Customer Care's response Dear Customer, We value you as our customer and are sorry about the trouble caused to you. As per our telephonic conversation, we hope your query has been resolved to your satisfaction. The refund against the booking id: W63GC6W was processed on Jul 31 2015 1:58PM. Hope you are in receipt of the refund. In case of any queries, please feel free to write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Our team is available 24/7 for your assistance. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.