[Resolved] BookMyShow — transaction completed but booking cancelled

Rugved Narvenker

from Mumbai, Maharashtra

Address:

Indore, Madhya Pradesh

Hey, i just booked 2 tickets for avengers endgame. The transaction was done and the money was debited from the card but a message comes that the booking was cancelled. What to do now?? Even after that i booked the tickets again and surprisingly the two seats i chose earlier were available again. Please ensure that the payment done earlier is repayed.

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Aug 12, 2019

Complaint marked as Resolved

Verified Support

Jul 05, 2019

BookMyShow Customer Care's response Hello Rugved,

Hope you are in receipts of your funds for the transaction dated 21 Apr 2019 11:18 AM

For better clarity, you may write to us at [protected]@bookmyshow.com or Live Chat

The team would be there to help you

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Anu Panyang

from Imphal, Manipur

I booked two tickets from BookMyShow Guwahati for Avengers End game as a guest. My money was deducted from my account but it showed unsuccessful transaction. As I booked the tickets as guest in BookMyShow, I don't have the history of my transaction available with me. Please help me to refund my money.

BookMyShow Customer Care's response, Jul 5, 2019

Verified Support

Hello,

Hope you are in receipts of your funds for the mentioned transaction

For better clarity, you may write to us at allears@bookmyshow.com or Live Chat along with the contact details entered while transacting

The team would be there to help you

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Harikrishnan Gopakumar

from Mumbai, Maharashtra

I recently updated my old mobile no on the book my show app and it was verified successfully. now when I try to add the filmy pass this message is showing on the screen. Am i able to use my filmy code or not...or can i can update the no with the filmy pass. "Sorry the offer is locked to the mobile number used while generating the code."

BookMyShow Customer Care's response, Jul 5, 2019

Verified Support

Hello,

We hope your concern has been addressed on the ticket id- 8444646

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Sonu8399

Recently i booked a ticket from bookmyshow website and the charged me 31 rupees illegal internet handling fees which violates the RBI's MDR regulation and they have been charging this amount to everyone which should be a lot of amount in total.