BookMyShow — Transaction without even booking (it showed failed, try again later... but money was deducted)

Address:Hyderabad, Andhra Pradesh, Date of incident : 2
Website:www.Bookmyshow.com

Date of incident :[protected]
Event Name : Allways Events Holi Hai
Through bookmyshow app, i ws booking tickets for a holi event, after filling up my details sucessfully i got a notification from "Bookmyshow" that my booking "has been failed and try again later" . but money was deducted from my acoount.
I booked 4 tickets and total ammount deducted was 2068 INR.
Please look forward to this as soon as possible and refund my money as soon as possible.
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Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

In case you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.

For better clarity on your concern, we would need the contact details entered while transacting.

Looking forward to serve you soon.

Regards,
Team BookMyShow


Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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