[Resolved] BookMyShow — Unassured commitment

Raja AGK

Address:	625016
Website:	Book my show

I am srinivasan, i have prebooked bahubali 2 tamil via book my show for inox madurai. I was very eager to see the film. So i prebooked for reservation on[protected]. On 26.4.17 bookmyshow said we will intimate via sms after reservation has done. Last minute they just delivered apologise to me for not booking. Amount also not refundef. How this is correct.?

I cant tolerate their disobedience. I am very eager to see the film from best theatre and comfortable seat. So i have booked 7 days before. I have spent rs. 960 for prebook ticket. Dont do this type of wrong commitment to viewers like this incidence. I was so shocked.

Reverse my full fund which was debited from my account. Is this correct manner. Worst behavior.

Now i so vexed for their wrong commitment.

Any way they are loosing their brand name for wrong assurance.

Refund amount of rs. 960 is very easy to them. But they are creating wrong image. Dont do this incident again to anyone.

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Jul 2, 2017

Complaint marked as Resolved

Verified Support

Jun 01, 2017

BookMyShow Customer Care's response Hi Srinivasan,

Your view on the situation is very important to us.

We have investigated the case and assure you that the refund has been completed. Please find the reference number for the same! : ARN IXGACORDO2/**-
Refund Order No [protected]//*/*--
Bank Ref No IGABECMOU3

You can certainly quote either of these numbers to the issuing bank and check the status of the refund!

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.