BookMyShow — wrong ticket confirmed

I was trying to check my voucher of 1000 rs on book my show in the main while random tickets for random date has been booked for 2 people cost of 500rs...

When i called the customer service the lady was rude...

This is bug difference when it's comes to customer service of india and us. Canada.

I shame to say that by doing is small tricks in system to give trouble to customer is wrong.

That's the problem here. Instead of helping trying to steal to make money.