I have raised my complaint for washing machine on 6th august. The executive visited and told that your drum and motor is damaged and these need to be replaced. They told me that it has been damaged due to relocation of washing machine. Their executive told me to approve the estimate of approx rs 11000/- on mail without sending any mail. When i told him that i didn't receive any mail then these guys try to imitate that they had already sent the mail but actually they didn't sent it. They immediately send me the mail for approval.
I told them that i have taken amc for your washing machine. They told that it is not covered. Then what's the use of amc??
now i am calling customer care guys about the repairing of washing machine, they closed my request by saying that executive called you and you didn, t respond, actually executive didn't visit and nor did he called me and bosch guys closed the complaint without verifying it from me.
This shows the customer service of bosch. I think it's my biggest mistake that i had taken bosch product. Was this information helpful? | 
Post your Comment