[Resolved]  Bosch Home India — 11 days completed till now spare not in stock

Address:620012
Website:[email protected]

I am k. Avinash from edamalaipatti pudhur, trichy, tamilnadu 620012. We booked for service for bosch washing machine on 4th august. They came and seen the washing machine and told that we have to change the board. Due to high voltage and there is a warranty till august 2019. So they said it will take 5 days to get new board. But till now we didn't get the board. When we ask the service centre at trichy that they r telling it will take another one more week now already 11 days over when will get board service was very very poor. Very big company saying that no board stock at chennai head office really. Iam feeling very bad. And their coustomer response is poor.. We said going to complaint on mail they telling simply. We cant expect from bosch. My service request id [protected].
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Sep 21, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Bosch Home India Customer Care's response
Dear Avinashkrish,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

New mashin not start
Sitaram Rawat's reply, Aug 22, 2018
New washing machine not start

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