[Resolved] Bosch Home India — bosch built-in hob | |||
I bought bosch hob 3b pbd7331ms-78c hsn code:7321 from shope lulu connect cochin kerala on 15 january 2018. Last week i was trying to connect with the lpg cylinder and found the hob not working. Immediately i contacted the lulu shop and they registered the complaint. My native place (Kollam) having a bosch service agency and they didn’t arrange a technician to visit my complaint. They promised two time and today the whole day i was waiting them as per their promise. This is the very bad services which the second time i got from the same agency. Today three time i called them and they didn’t have any action. I wrote the complaint to service.[protected]@bosch-home.com requesting for the reliable and fast action. Today passed four days and no action from them. Also i contacted the toll free number of bosch. The same feedback without resolving the issue. Strange customer care from bosch!!! Regards Shanavas a [protected] Was this information helpful? | |||
May 9, 2018 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Apr 03, 2018 Bosch Home India Customer Care's response Dear Shanavas, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |||
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+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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I had lodged a complaint regarding repair of my BOSCH washing machine..My complaint Nos. Is:[protected]. It has been three weeks I am not getting a proper response regarding the same..Would really appreciate if you could do the necessary action at the earliest..
Thanks
Mohan Chacko