[Resolved] Bosch Home India — Bosch dishwasher

uzma azeez

from Kolhapur, Maharashtra

Address:	South Goa, Goa, 403601
Website:	Bosch.com

I have posted my complaint almost 2 months ago. Still the tecnicans from Bosch are not able to identify the fault in the dishwasher. They have at as in replaced an internal filter which has not solved the problem. I still get dirty dishes in the dishwasher. Now even the technician S and the service head of Bosch Mr Victor repeatedly refuse to take my calls. Is there nobody in Bosch who can make a decision and solve the problem for the customer by refunding the money for a faulty machine?? Is the customer supposed to just compromise after paying almost Rs40000 for a dishwasher which never once gives clean plates. Am I supposed to eat in dirty plates??? Is this the promise of Bosch. I want a refund.

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Apr 17, 2017

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Bosch Home India Customer Care's response Hi,

We regret the inconvenience caused. Please share your contact and location details here or write to
us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you
shortly.

With Regards,
Bosch Home Appliances Team

Feb 05, 2017

Updated by uzma azeez I have already shared my address and contact details earlier. Yet the company has not responded with a resolution to the problem. I need a resolution immediately.
Imran Cutchi
H. No 803, mariam Manzil,
Aquem-alto,
Margao,
Goa-430601
Ph:[protected]

Verified Support

Mar 17, 2017

Bosch Home India Customer Care's response Dear Uzma Azeez,

We highly regret the inconvenience caused. We have escalated your complaint. Please be assured that your complaint is been looked into.

Regards,
Bosch Home Appliances Team