[Resolved] Bosch Home India — Bosch front loading washing machine model wak24268 in | |||||
Machine broke down on 12th october, 2016. Lodged complaint using toll free on 13th october. Reminded on 14th oct. Service rep visited on 15th oct. Diagnosed and informed that invoice details will be required. He confirmed that he will visit on 17th oct with part required. On 17th oct, on follow up, he informed that part is not in stock. No further information was provided. I am unable to figure out, how to expedite hence using this medium of communication. I expect restoration today. I would otherwise request company to take back the product. Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Bosch Home India Customer Care's response Dear Sir, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Bosch Home Appliances Team | |||||
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Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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