[Resolved]  Bosch Home India — bosch refrigerator costing rs.50, 000

Address:686631

My bosch fridge started to build up ice in the freezer compartment for a few months. I called an authorized service agent home appliances service centre, cochin. A technician came and said a fan and a sensor need to be replaced. The parts were ordered and it took almost a month to get the parts. It was replaced (Rs. 4, 500). After a few days the same complaint chapped and a still persisting. The same technician came and said a printed board has to be replaced. For this, we are waiting since september 2018. The fridge was working on and off all this time and has now completely stopped.
The last person contacted in this matter was
Joseph antony
Customer service
Bsh household appliances manufacturing pvt. Ltd.
39 / 3370, manickath road, ravipuram
Kochi 682016
Was this information helpful?
No (0)
Yes (0)
Jan 9, 2019
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
Bosch Home India Customer Care's response
Dear Hema Rajendran,

We regret the inconvenience caused. Please share your contact & location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

With Regards,
Bosch Home Appliances Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bosch Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    740
    Pending
    0
    Resolved
    375
    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Bosch Home India contact information