[Resolved] Bosch Home India — bosch refrigerator costing rs.50, 000

1 Review
 Hema Rajendran on Dec 4, 2018
My bosch fridge started to build up ice in the freezer compartment for a few months. I called an authorized service agent home appliances service centre, cochin. A technician came and said a fan and a sensor need to be replaced. The parts were ordered and it took almost a month to get the parts. It was replaced (Rs. 4, 500). After a few days the same complaint chapped and a still persisting. The same technician came and said a printed board has to be replaced. For this, we are waiting since september 2018. The fridge was working on and off all this time and has now completely stopped.
The last person contacted in this matter was
Joseph antony
Customer service
Bsh household appliances manufacturing pvt. Ltd.
39 / 3370, manickath road, ravipuram
Kochi 682016
Complaint marked as Resolved Jan 9, 2019

Complaint Status

[Dec 04, 2018] Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Bosch Home India Customer Care's response, Dec 05, 2018
Dear Hema Rajendran,

We regret the inconvenience caused. Please share your contact & location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

With Regards,
Bosch Home Appliances Team
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    Bosch Home India - bosch refrigerator costing rs.50, 000