[Resolved]  Bosch Home India — bosch refrigerator not repairable and money back not received

Address:422003

Sir,
I purchased bosh refrigerator at nasik 18 months back. 2 months back fridge power module burnt and fridge stopped working. I called service person on call center and they attended the home after 7-8 days after multiple followup and charged 850 service charges. They claimed that power pcb is burnt and needs replacement i agreed to that, after 8 days pcb comes which they tried and dint worked. They got another pcb in 4-5 days which also did not worked. The technical person did not had any technical knowledge on electronics front. Then after 3-4 days another person attended that and said that wire in side the puffing is burnt and fridge is not repairable and you will get money back with depreciation amount deducted. Since last 3 weeks after many followups with bosch people i am not came to know how much money i will get and when.
I am thinking of adopting legal way and will approach all social media and websites to tell people not to buy bosch products.
Name : sandip kochar ([protected], [protected])
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Oct 8, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2018
Bosch Home India Customer Care's response
Dear Kundan Kochar,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Sep 18, 2018
Updated by kundan kochar
How much is shortly, no one contacted me and no resolution yet.
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I have bought a bosch washing machine on 1st and i am still waiting for the technician to set it up.

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