Bosch Home India — bosch temperature in topmost fridge compartment is very much lesser - food gets spoilt

Address:	400101
Website:	www.boschindia.com/en/in/startpage_5/country-landingpage.php

Food in my bosch kdn46xi30i 401 ltr double door refrigerator keeps spoils earlier than expected.

Hence last night, on 23 aug 2017, i placed a local battery operated digital clock in the topmost shelf of the fridge and this morning i was surprised to observe that it displays a temperature of 5 degrees c while the bosch display on the door of the fridge says the temperature has been set to 2 degrees c.

This means bosch is cheating the customer!

Earlier i wrote to bosch india that:-

Your man santosh karande mobile number [protected] is the cat & mouse player. He keeps calling saying he will bring a probe type thermometer to record the temperature in front of my eyes.

In march this year bosch india had kept a data logger inside the fridge to record the temperature over a 24 to 48 hour period.

However the customer has no way of knowing if the recorded temperature is correct because bosch takes back the data logger to their office and downloads data on their computer. The customer has no way of verifying the recorded readings.

The data logged in march 2017 have not yet been submitted to me although i requested bosch to e-mail me the findings.

I am writing to bosch to take back their defective product.

Ticket#[protected]]

With best regards

Sidney d'souza