Bosch Home India — bosch washing machine boswab20267
Thiruvananthapuram, Kerala, India
SaSajeesh OR on Jan 15, 2018
Washing has stopped working at a sudden, have raised a complaint by calling the toll free number (order id[protected]. Engineer came and checked the machine and yold us that a circuid board is complaint and they need a new one from company. They came and checked it on 20th Dec 2017 and told that they will fix it next week. After that i havent get a call from them so far and tried to reach customer support on[protected] many times but call kept on wating and finally disconnected automatically. That happended many times. Also tried to reach the engineers number but he never picked the call.It was a very bad experience as I paid a good amount to buy a Bosch product relying on their quality but finally embarrassed by the product and pathetic service. Even i reached the retailer for support, they have taken the request no answers so far. Its very dissappointing as a customer and request you attention to address the issue at the earliest.
[Jan 16, 2018] Bosch Home India customer support has been notified about the posted complaint.
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