Bosch Home India — bosch washing machine front load

Address:

Jayanagar, 9th Block, 560069

I am using bosch washing from past 7 months, recently i got an error code as error 17 which means water pressure inadequate, so i called bosch customer care and technician came and mentioned that our water pressure is inadequate recommended us to relocate / raise water tank / use a pressure pump.

These issue was not told in the beginning during installation of bosch washing machine by bosch technical team. Now they mentioning tank height is not sufficient.

My main complaint why bosch technical team did not mention about water pressure during installation but now they coming up with these recommendation.

Also they mention that, the recommendation (Relocate / raise water tank / use a pressure pump.) what they given has to be get it done by our own plumber and bosch will not be able to support on this. This is serious concern to me and our plumber doesn't know about pressure pump and its specification.

Why bosch washing machine doesn't include pressure pump as a built in part of a washing machine, then issue will not be arise.

The bosch customer care is very adamant and will not be supportive to our concerns.

Recommending not to go with bosch appliance as they lack in customer service / support.

Please don't buy bosch products.