[Resolved]  Bosch Home India — Bosch washing machine - power module failure

Address:	New Delhi, Delhi, 110070
Website:	www.bosch-home.com/in/customer-service.html

I had purchased bosch washing machine was24460in in the year 2014. Suddenly in januray, 2017 the machine stopped working. A service request no. [protected] was raised and a service engineer visited our home. He stated that the 'power module' of the machine has failed and requires replacement. The estimated cost of the replacement was quoted at rs.14000 and also subject to availability of the spare parts.

The price quoted for replacement of the 'power module' is quite steep and is totally unjustified. Bosch is a premium product (Premium pricing over other washing machines) and if it requires part replacement of rs.15000 every 2 years then the product is not worth the price.

We had purchased the product due to superior german quality. Infact we even have a bosch dishwasher. Now we are apprehensive about buying any bosch product due to such steep initial purchase price and exorbitant servicing costs.

John sunil soren
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