[Resolved]  Bosch Home India — Bosch washing machine power module failure

Address:SHABARI NILAYA, UDAYAGIRI

I had taken high end 8 kg washing machine of bosch 2 and half years back. the company provides 2 years of warranty.
the washing machine had problems even one year back also. again now the door kept unlocking by itself and the washing programme was not running.
i contacted bosch service center. they take ages to reply. after that they charge 800 rupees for just visit home. later they told that the power module is failed and it has to be replaced. how can a good company like bosch has fitted defective part which came for one 2 and half years.
i had to pay for the part- power module. they tell easily that its because of cockroaches that it has happened. but actually there was not a single dust on the power module. they just keep blaming on cockroaches and power fluctuations.
i have seen many complaints from many customers that the power module has failed after 2 years.
i just want to tell every one that dont buy bosch products and their washing machine. they frequently fail.
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Aug 10, 2021
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2020
Bosch Home India Customer Care's response
Dear Yateesh,

We regret the inconvenience caused to you. Certainly, this is not the experience we would want our customers to have with us. Please share your registered contact and location details so that our concerned department can connect with you to resolve your issues. Also, you can write to us at service.[protected]@bosch-home.com or call us on[protected]. Our executive will help you out.

Regards,
Bosch Home Appliances Team
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