[Resolved] Bosch Home India — bosch washing machine spinning problem

Rm1986

from Jind, Haryana

Address:

Gurgaon, Haryana, 122004

Dear bosch

Greetings of the day!

It is submitted that washing machine is having spinning problem, untrained person mr (Arun kumar) visited he doesn't know what is problem in machine. So you are requested to send experienced person so that problem can be resolved on priority.
Please do the needful. Very delay please check and resolve the issue.

Order id: [protected]

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Sep 9, 2018

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Jul 30, 2018

Updated by Rm1986 Dear Bosch

Complaint was registered on 07/07/2018 After that Mr Sagar visited and said machine is having Control card problem or motor issue (reason for spinning) . He was also not clear, company ordered the Control card but till date part not come. Mr Kaushal from Delhi office said on 25/07/2018 part should come and issue will be resolved but still it is pending.
So Kindly look into this matter on priority.
The team is very untrained, they are blemishing reputation of renowned company.
Office no of Mr Kaushal is [protected]
Gurgaon office no is [protected]

With Regards
Rahul

Verified Support

Aug 03, 2018

Bosch Home India Customer Care's response Dear Rahul,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

With Regards,
Bosch Home Appliances Team