Bosch Home India — Did not receive any warranty papers for the "4 Years Extended Warranty" subscribed on 16.12.2019.

goutam001

Address:

16/4, DOVER LANE, KOLKATA - 700029

During one servicing of my washing machine (E.Nr. : WOA702S0IN/01, FD : 9809, Z-Nr. : 0 00110) I have purchased a "4 Year Extended Warranty" from the service person by paying a Cheque for Rs.4999/- vide cheque No.389031 dt. 30.11.2019 and the same was debited from my account on 16.12.2019. But, till date, I have not received any Extended Warranty papers in this regard. Hence, I request you to kindly look into the matter on urgent basis.

Thanking you.
GOUTAM KUMAR SARKAR.

Enclosure : 1. Photocopy of the Job Card having service persons remarks.
2. Copy of the bank transaction (specific part).
3. Details of the Washing Machine.

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Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Bosch Home India Customer Care's response Dear Goutam Kumar,

We regret the inconvenience caused and have informed our team about your concern. They’ll reach out to you at the earliest to resolve your issue. We appreciate your cooperation in the meantime.

Regards,
Bosch Home Appliances Team

Oct 15, 2020

Updated by goutam001 Sir,

Few days back we received a call from[protected] who inquired about the complaint and informed us that Extended Warranty documents will be mailed to us. But till date, I have not received the same. The said number is also not reachable. So, I request you to send all relevant documents to my registered mail address i.e. [protected]@gmail.com.

Thank You.
Goutam Kumar Sarkar.

Apr 19, 2022

Updated by goutam001 Till date, I have not received my Extended Warranty Documents. Now, I have lodged one customer service request due to some "Spin Problem" in this Washing Machine and I need to show these papers to the service person to get the warranty. Please tell me what to do. Your kind advise will be highly solicited.

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Comments

goutam001

Apr 16, 2022

Till date, I have not received my Extended Warranty Documents. Now, I have lodged one customer service request due to some "Spin Problem" in this Washing Machine and I need to show these papers to the service person to get the warranty. Please tell me what to do. Your kind advise will be highly solicited.