[Resolved]  Bosch Home India — dishwasher defective cutlery basket

Address:411014

I bought a dishwasher bosch e-nr sm66gw01i/55 fd 9906 z-nr 00161 on[protected]. It came with a defective cutlery basket. I was assured that the problem will be resolved in 3 working days. I waited for some time and was given a complaint number[protected]. After following up regularly i was asked to contact their branch manager mr meraj ansari. He has been assuring me that i will be getting a replacement within a few days. This was early january. Now he does not take my calls and the call center says my issue is closed
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Mar 16, 2020
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
Bosch Home India Customer Care's response
Hi,

We're concerned to hear about the problems you've faced and want to help. Please share your registered contact and location details so that our team can get in touch with you soon. Also, you can write to us at service.[protected]@bosch-home.com or call us on[protected].

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

There is only one washing machine in our house and it is damaged due to some reason and the service center has got 10 days today that the spare parts which are not available on them where we are having difficulty in washing

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