[Resolved] Bosch Home India — dishwasher - location siruseri

Ravi2212

from Mumbai, Maharashtra

Address:

603103

I have raised a complaint for service of dishwasher on 01 september 2017.
The id is[protected].
Since then there were two visits of service engineer.
During the first service a chip was replaced saying it was faulty. However the replacement did not solve the purpose.
Later on follow up again one more service engineer has come and tried to set the machine working.
However, he has mentioned that there is blockage (Scale formation) in one of the part and advised that it needs to be replaced.
It is more than 3 weeks, i am following up for the spare with toll free number.
My latest follow up id is [protected].
It is more than 5 weeks after raising the complaint.
Ph.[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 9, 2017

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Bosch Home India Customer Care's response Dear Customer,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team

Related Bosch Home India reviews

View all 740 Bosch Home India Reviews

Comments

Gigi17

from Bengaluru, Karnataka

Hi, i had purchased the 6 kg washing machine a week back and i see that the program doesn't end and get stuck in wash mode only and does not spin and rinse..i am calling the technician from Bosch but no one has come yet.

Bosch Home India Customer Care's response, Oct 17, 2017

Verified Support

Dear Customer,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team