[Resolved] Bosch Home India — Dishwasher rack clips | |
Hi, I have a SMS46KI01I/13 bought in Oct last year. The rack clips keep becoming loose and don't work effect hence a complaint was raised over the customer care. Since then I have complained multiple times to no avail. Eventually I reached out to the are manager customer service and he says he cannot help me replace the rack clips and I will infact have to purchase the entire rack for 1475. I need 1 of the attached clips only and I am being forced to purchase the entire rack instead. How is that even a logical resolution? Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Dec 02, 2020 Bosch Home India Customer Care's response Dear Shanoo A Prasad, We regret the inconvenience caused and would certainly help better your experience. Kindly share your registered contact and location details, so that our concerned department can get in touch with you to assist further. Regards, Bosch Home Appliances Team | |
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Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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