[Resolved]  Bosch Home India — dishwasher worst service

Address:

122018

At the outset, i would like to inform you that i have purchased a dishwasher in the month of apr 2017 by your dealer m/s audio voice at lajpat nagar delhi.
While selling the product they gave me all false commitment and assurance that they will take care of my service assurance and will provide seamless experience till the time i start using the appliance.
The state of affair is that till date, i am running pillar to post and there is no progress on my installation. A service engineer named mandeep came to my home and gave various dimension for the wood unit which was to be fitted for modular kitchen.in fact he himself was present when the fitment was happening and he was giving instruction to my carpenter for the fitment. Now when demo engineer came, he told me that the wood panel which has been fitted is of odd size and that is the reason the appliance door will not opening fully. I spoke to your service franchise mr. Pawan nehra snd he seems to be totally unprofessional who talks rudely and is spoiling your brand image. He is only bothered about his own franchise vested interest and cares a damn for bosch.
I am running pillar to post and trying to explain everyone that bosch franchise people has only given the wrong dimension and even were involved in getting the wood panel cut in size and fitted through the help of my carpenter and eventually spoiled the dimension and now they are not owning to rectify the problem.

As a result of the matter the dealer person mr. Vikas and the franchise person mr. Pawan nehra are threatening me to do anything and even i should go to legal court, but nothing will happen to them and now i should pay them / other carpenter for getting the same rectified.

Thus, your service is of worst quality. Its a shame that company like bosch is there in india and have kept franchise like pawan nehra and dealer like audio voice at delhi ncr.
Its my life most idiotic decission that i chose to buy bosch kitchen built in products. Your entire comminity of dealer, sales people, service people are rude and unprofessional. I am regreting my decision of buying your products.
From today i am at a mission of spreading this information to everyone through social media that people should beware of getting into the trap of the so called bosch.

Your unsatisfied and troubled customer