Bosch Home India — Extended Warranty and Service delay

Harish R

from Chennai, Tamil Nadu

Jul 11, 2022

Address:

Horizon Residences, 16/1, Flat 705, 7th Floor, Arunachalam Road, Saligramam

Hi:
Dated of Incident: 28/06/2022.
I had purchased +2 Yrs extended warranty dated Mar 16th 2019, but the extended warranty document was not shared since the washing machine was delivered. When it happened that needed service - repair/replacement of part, requested again on Jun 28th 2022 for extended warranty document with Bosch customer care and SAS electronics none responded responsibility till date. Even the service center, has not responded on replacement of the parts.
Appreciate your support for the mental agony that I have undergone with Bosch team.

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Bosch Home India customer support has been notified about the posted complaint.

Jul 15, 2022

Updated by Harish R BE AWARE: Please be aware of fraud calls stating that they are calling from Bosch escalation dept/refund dept and there is voucher of xx amount for the complaint register here on this website and since it handled directly from PMO team customers are given compensation and via Yono SBI mobile app cash withdrawal option you are cheated. Yesterday I received such call from someone called Surya Malhotra - [protected] which such fraudulent ACT. I have registered complaint with cyber crime and SBI team.