Bosch Home India — Front loading washing machine

Address:Mysore, Karnataka, 570016
Website:m.Boschindia.com

I had purchased bosch front loading washing machine from mysore. I got a display piece without proper packaging, full of scratches and opened manuals etc. I went to the dealer and the display piece was missing. I was promised delivery in 4 days. After multiple followups, finally they sent display piece. Dealer denied sending display piece but unable to explain why the display piece is missing in the showroom. I complained to bosch and they said they will look into it. The technicians visited and confirmed it was a display piece. They said they will get back. Its more than 3 months and they stopped responding to my emails also. Its unfortunate that bosch has stooped to such low levels. Bosch seems to fully support the dealer.
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The worst experience in getting a refriegerator repaired with bosch. My complaint number[protected] dated 29/05/2017. Totally unprofessional approach. i was surprised that BOSCH is so bad in after sales service.

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    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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