Bosch Home India — Horrible service and customer care

Address:

701 Vainganga, sir pochkhanwala road, near flora hotel

My bottle tray has been broken for over 2 months. I have saved details of all my calls and I have called them atleast 50 times and everytime they said they have ordered and a shipment will come and they will come back...I waited to see and thought they might be serious due to lockdown it's not coming but unfortunately it's just a scam.
Please please avoid buying Bosch home appliances... horrible customer service.
Almost for a month they kept on changing the servicing guy who was going to come then finally they gave me number of the Manager called Nagraj and I thought finally my problem will eb solved but he's no different.
Sad to see such service from Bosch