[Resolved]  Bosch Home India — I am complaining about my machine

Address:Nagpur, Maharashtra

Dear sir,
I have purchased a fully automatic washing machine from roopam electronics medical square nagpur, on cash. Invoice no. Gst-2699 dated 2/8/2018.
Boushw/m woe704woin sr.6368 hsn[protected]. On 25/09/2018 i had complained that the machine was not working complaint no[protected] they said that a part is to be replaced it took fifteen days for the part to come when it was put the machine was not working. So they said that they will replace the machine. Now after more than 45 days the supervisor mr sagar hande ([protected]) first told me that that there is no stock and the machine will come on 21/10/2018 now today i. E. 30/10/2018 he is giving a miss call so that i should call him he says that after stock taking the machine will be delivered to you.
Mr dattare shinde who is the area manger ([protected]) says that he will look into the matter and call you back in 15 minutes when i make a call both of them are not picking up the phone.

I request you to kindly into the matter and do the needful.

Thanking you

Vineet singh
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Dec 2, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
Bosch Home India Customer Care's response
Dear Vineet Singh,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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