[Resolved] Bosch Home India — Incomplete information about installation
I
indian11101
Address:
Gaziabad power tools, H-6, Patel Nagar,3rd,Gaziabad
I bought a machine from a vendor named achin, who is a dealer of bosche. He didn't tell me that installation cannot be done immediately. Instead when i asked him when the service engineer will come, he started arguing in a high pitch that he doesn't have any information and can't help beyond this point. I asked him why he sold machines by giving a false picture to us. Now at least he should accept his mistake, but he didn't even accept and continued to shout on me. Now we have a machine but can't use it as no service engineer is coming and doesn't have any clue when he will come. So just want to tell other customers who are going to purchase from this vendor not to believe in him as he will deliver the product but hide information about the installation service. Here is his contact number [protected].
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Aug 6, 2021
Complaint marked as Resolved
Bosch Home India customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please share your registered contact and location details so that our concerned department can connect with you to resolve your issues. Also, you can write to us at service.[protected]@bosch-home.com or call us on[protected]. Our executive will help you out.
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We regret the inconvenience caused to you. Please share your registered contact and location details so that our concerned department can connect with you to resolve your issues. Also, you can write to us at service.[protected]@bosch-home.com or call us on[protected]. Our executive will help you out.
Regards,
Bosch Home Appliances Team