[Resolved]  Bosch Home India — major problem in 2 years

Address:600082

Bought front loading machine had problem now and then got cleared by service people. Now immediately after warranty over they are tell8to replace the drum and suspension which is the major part in a washing machine. I was shocked hearing this. I need a replacement. Please maintain the standards bosch not at all acceptable. Ur people r telling they have not got approval and we are with out machine for past 15 days horrible bosch. Please look in to the matter and do the replacement as soon possible. I cannot bear any charges. One more thing the service person charged 800rs for checking the complaint. Horrible bosch
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Jul 30, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Bosch Home India Customer Care's response
Dear Sureshupranathi,

We regret the inconvenience caused. Please share your contact and location details here so that our team can get in touch with you soon.

With Regards,
Bosch Home Appliances Team
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Comments

Iam jyothijanardhan from nellore, I asked for how to clean drum since for 1week but they r not responding. I bought Bosch on 15th April 2018 . Please refer to this

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    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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