[Resolved] Bosch Home India — No response on complaint logged even after 3 months | |||
I would like to bring to your notice that I have logged a complaint regarding my washing machine in the month of December, technician visited my location in the month of December and said some pcb board need to be replaced and my washing machine is under warranty. I have called up your call center at least 10 times no response I am only getting assurance that I'm this will get resolved. I have spoke to person by name Suneel who works in bosh Hyderabad, he is giving all vague answers saying part has been dispatched it get misplaced and again sending once again, received different product etc, I finally decided to go to consumer forum and would like to claim the damage including the refund for the the cost of this he washing machine. I have captured all communication done with the call center and service center personals. My registered mobile no [protected]. Hope to see my washing machine money is refund. Srikanth napa Was this information helpful? | |||
Apr 20, 2017 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Mar 17, 2017 Bosch Home India Customer Care's response Dear Srikanth Napa, We highly regret the inconvenience caused. If your issue is still unresolved please share your contact and location details here or write to us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you. Regards, Bosch Home Appliances Team | |||
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+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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