Bosch Home India — no service for washing machine, ticket is open for two months

 
1 Review
Hyderabad, Andhra Pradesh, India
 Khanma0k on Aug 19, 2019
I have a bosch series 4 washing machine. I have submitted a general service request in july and since then waiting for the technician to come. The technical called couple of times and was not able to speak hindi or english except telugu.
He was asking for my address while my address is already in the system.
I am not happy with the service being offered. Please expedite. My number is [protected].

Complaint Status


[Aug 19, 2019] Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Bosch Home India Customer Care's response, Aug 20, 2019
Dear Khanma0k,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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    Bosch Home India - no service for washing machine, ticket is open for two months