[Resolved]  Bosch Home India — no service provided to customers

Address:403705

This is spency mascarenhas from goa... My bosh washing machine purchased on 13-05_2016 from margao anupa trade links pvt ltd. Is not working and its under warranty its more than a month now i have registerd complain both in ur service center aswell the store i purchased the same... Bt till now none of them have attended to check it. What type of services do your company provide... U'l are letting the name of your own company down... Its a shame for me to recommend ur product to any of my friends... It ws a big mistake that i went thought of purchasing your product... What problems i have to go through u people cant evn imagine having three small kids its not a joke to get the clothes clean everyday... I hd to keep my kids back from going to school. Had to hear complains from kids teachers coz of dirty uniforms... Shame on you and you company... Its better you stop your product rather than cheating doing falls promises about your service to customers. More than a month am been promised to send the service engineer bt till date none has assisted here... And now i really don't expect any service from you and your company... A very big shame on you. You n your company is not worth to be in keep your products in this world... Coz of you and your company poor dealers got to hear so much from customers... Your company's place is a big zero in this world...
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Oct 12, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Bosch Home India Customer Care's response
Dear Spency Mascarenhas,

We regret the inconvenience caused. We have escalated your complaint. Please be assured that your issue is been looked into.

With Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

As per my subject. I have registered a complaint 12 days before no body is responding to my request. My product is in under warranty. I think these bloody people's are not responding for this. Still how many times we need to register the complaints

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    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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