[Resolved] Bosch Home India — Not supplying spare parts and poor service | |||||
The complaint was registered on 18th March 2017 for service and replacement of component which is broken, the service personal visited us on 20th and promised us that he will do the service of the Hood the next day along with the delivery of the Spare component we ordered. Since he insisted we also made the payment. Until now we neither received the spare nor the service done for the payment already made inspite of several reminders. This amount to extreme poor customer service and cheating. I do not understand why you are selling products which you are not able to support with basic spare parts. It is now close to 50days without a solution, you either supply us the spares or please process a full refund of the product. Was this information helpful? | |||||
Jun 14, 2017 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support May 08, 2017 Bosch Home India Customer Care's response Dear Sir, We regret the inconvenience caused. Please share your contact and location details here or write to us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you shortly. With Regards, Bosch Home Appliances Team | |||||
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+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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High service Cost
do not buy Bosch items