[Resolved]  Bosch Home India — Poor service and handling customer

Hello,
I am a Bosch customer since the last several years and have advised the same to tons of my friends of Bosch incredible technology and reliability. I have been using a Bosch front load washing machine for the last 7 years but unfortunately around a month back water started leaking from the bottom of the machine. And to rectify the same issue I called bosch customer care number and they registered my complaint with service order number: [protected] and later shifted to [protected]. Next day an engineer visited us and told us that the filter has been damaged and needs to be replaced. And told us that the filter will be delivered to them in the next few days and will make it installed in a week only. But since then I am continuously checking with the service engineer and service head to check part availability and they are simply ignoring my calls or not interested to get part installed. Every day I am calling them and now it's going to be a month and they are simply giving me dates. Service head name - Rajeev Sharma - [protected].
It's my humble request to check the issue and request to fulfill my complaint asap. As it's around a month and I am still awaiting to get my washing machine rectified. I still have hope and trust with BOSCH.
Regards,
Deepak Damoriya
[protected]