Bosch Home India — Power module of Washing machine
S
sgdm83
Apr 28, 2023
My Bosch washing machine was purchased in 2020 November and suddenly last week stopped working. Complain made and service executive came, inspected and told me the repair would cost me 10000/- Rs as power module has to be replaced. The new machine cost is 25000/- Rs and the Bosch company wanted to change around 40% for a part. Over and above he told me Part is not available in open market and has to be purchased from company itself. I talked to the Sr Manager at [protected] and explain my situation as it's a new machine and ethically the company should take the liability as I had chosen Bosch because of the brand reputation and had premium price over other brands. Still after a week no response from the company and the manager.
I feel dejected and Bosch is fleecing consumers. Kindly refrain from buying products of Bosch.
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