Bosch Home India — Power module of Washing machine

My Bosch washing machine was purchased in 2020 November and suddenly last week stopped working. Complain made and service executive came, inspected and told me the repair would cost me 10000/- Rs as power module has to be replaced. The new machine cost is 25000/- Rs and the Bosch company wanted to change around 40% for a part. Over and above he told me Part is not available in open market and has to be purchased from company itself. I talked to the Sr Manager at [protected] and explain my situation as it's a new machine and ethically the company should take the liability as I had chosen Bosch because of the brand reputation and had premium price over other brands. Still after a week no response from the company and the manager.
I feel dejected and Bosch is fleecing consumers. Kindly refrain from buying products of Bosch.
Was this information helpful?
No (0)
Yes (0)
Bosch Home India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bosch Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    740
    Pending
    0
    Resolved
    375
    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Bosch Home India contact information