[Resolved]  Bosch Home India — power shock

Address:Flat 308 sai Thirumala residency classic Celebrity Layout electronic city, 560100

Hi,

I am getting electric shock from day i purchased washing machine. Every time i was told it is due to grounding related by bosch service engineer and electricians says it is machine issue.

Even though machine is off state why i am getting electrical shock and also sometime i will get this shock sometime not.

I don't this service engineer are taking this seriously.

Not facing this issue for any other devices.

Let me know how to address this.

Bosch 7 kg wak20260in fully automated front load washing white
Order no [protected]
Sub order no [protected]
Date of purchase 20 jun 2015.
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Dec 7, 2019
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2019
Bosch Home India Customer Care's response
Dear Basava Reddy S T,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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